The purpose of the inquiry is to gather all the relevant information in order to reach an informed decision about the allegations. It is essential for the person who has requested an inquiry to fully cooperate with the syndic and provide the necessary information to support the claims being made. During the inquiry, the syndic may ask this person for additional information and schedule a meeting. The syndic will also obtain the CPA's version of the facts and explanations. Both parties may be interviewed several times.

The syndic informs the person who requested an inquiry about its status at regular intervals, but is prohibited from disclosing any details. All of the information gathered remains confidential and is not accessible to any of the parties.

During the inquiry, the syndic may determine a settlement is possible based on the alleged facts and suggest conciliation to each party.