Complaints and recourses
Dispute over a statement of fees
Do you have a dispute with a CPA about an invoice?
Improper use of funds
Were sums of money or property entrusted to a CPA used for purposes other than those for which they were entrusted?
Request for an inquiry
To report any of these situations, complete the online form.
Reporting a member of the Order's Board
Do you have reasonable grounds to believe that a member of the Order’s Board of directors has violated the standards of ethics and professional conduct applicable to directors?
Legal remedies are conducted through the courts to, among other things:
- obtain financial compensation in cases where a CPA may have caused damages;
- sanction the conduct of a CPA who has committed a penal or criminal act.
Important! You must inform the administrator of the professional liability insurance plan for Order members if you decide to bring legal proceedings against a CPA.1
1 CPAs who practise at BDO, Deloitte, EY, KPMG, PwC, RCGT and Richter have been excluded from the Order’s group professional liability insurance plan. CPAs who practise at these firms must maintain professional liability coverage at least equal to that provided under the group plan and submit proof thereof to the Order.