Controllership – Operational management
What is the difference between the types of e-learning activities?
- A webinar is a live training activity which you must attend at the date and time indicated. You may access the training platform in your online file 7 days before the date of the webinar. We strongly recommend that you log in to the platform before the date of the webinar and follow the instructions in step 3 of your training path beforehand in order to test your computers’ configuration and prevent any connexion problems during your training activity.
- Web conferences, web interviews, interactive training activities, webcasts and online training activities are recorded training activities. They can be accessed at all times after their availability date.
This training activity focuses on the first two of these roles, steward and operator, by providing an overall understanding of the skills and tools necessary for controllers to fulfill their responsibilities as an operational manager. Participants will reflect on the role or roles with which they currently identify and examine which role(s) they need to develop. Specifically, the training activity explores the operator role by examining essential controller skills and the controller’s role in human resource management to determine important skills required for organizations to thrive. The training activity also considers the steward role by examining financial performance and performance measurement, information/risk management, and relationship management skills required in organizations.
The training activity will give participants the opportunity to reflect on their current role as operational managers and determine the role(s) that they need to strengthen in order to add value to their organizations. In taking this training activity, participants will gain insights, skills, and practical tips to improve the overall value that they can add to their organizations. At the completion of the training activity, participants will have a much broader view of the controller’s overall role in their organization and how they can immediately begin to create additional value.
Today’s business world strongly emphasizes the need to create value. In order to add value to their organizations, controllers must serve four distinct roles: steward, operator, catalyst, and strategist. This training activity focuses on the first two of these roles, steward and operator, by providing an overall understanding of the skills and tools necessary for controllers to fulfill their responsibilities as an operational manager.
ObjectivesBy the end of this training activity, participants will be able to:
- Describe the four broad roles of the controller position and identify which role(s) they need to develop most;
- Outline the areas of operational management that are most important to their organization and/or to their personal development;
- Identify key career management skills necessary to function well as a controller;
- Identify steps to take when entering a new controllership role;
- Identify HR policies in their organization that need to be addressed;
- Evaluate the potential effects of technological changes on their role as controllers and the work performed in the accounting area;
- Consider a broad range of performance measures for their organization;
- Understand the importance or risk management and internal control in their role as controller;
- Identify and manage the key external relationships connected to the controllership role;
- Identify and manage the key external relationships connected to the controllership role.
- Today’s controller – Roles and responsibilities
- Controller essentials and organizational needs
- New controller roles
- Controller as HR manager
- Controller as financial performance manager
- Controller as information, risk and relationship manager
Finance professionals working towards a controller position or who are new to the position of controller, or experienced controllers looking for new tools/ideas or a refresher on operational management areas.