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Managing problem employees

ACTIVITY OFFERED IN PARTNERSHIP

  • Partenaire : COSE
  • Registration/cancellation: Follow the Order’s normal procedure.
  • Final registration confirmation sent by: COSE
  • Location: Verify your registration confirmation. You will receive it in the days following your registration OR in the days preceding the session.
  • Lunch: Not included
  • Price: Please see the schedule fee below. Prices are subject to change without notice.

Description

It’s not always easy for a manager to accommodate all of the individuals under his responsibility, particularly in the case of difficult or problem employees. The aim of this session is to provide managers with tools to better handle festering situations of this nature. The method proposed here concentrates more on bringing about behavioral changes in a problem employee than on a dismissal strategy. Our work will thus focus more on the interpersonal aspect than on the strict and literal application of the work standards code.

The main objective of this course is to initiate and achieve the expected change.

Specific objectives

At the end of the session, participants will be able to:

  • Situate their role and the role of other members of the organization in achieving a successful management process regarding problem employees;
  • Use communication techniques and strategies to interfer towards a problem employee;
  • Prepare strategies to initiate a behaviour change of the problem employee to generate positive results both on the individual and his work environment.

Content

  • Characteristics of a problem employee
  • The legal dimensions in a processing file
  • Changing process of human behavior
  • Personalities disorders and personal problems
  • The feedback of adjustment
  • The material for a file
  • The purpose and principle of gradual sanctions
  • The writing of clear expectations
  • Communication techniques with a problem employee
  • The structure of meetings with a problem employee
  • The recovery plan for a problem employee
  • The follow-up with a problem employee

Target clientele

All managers that want to correct the negative effects brought by a problem employee.

Pedagogical method

The discussions, case studies and self-evaluation’s questionnaires allow acquiring practical tools and developing accurate intervention strategies. At last, the workshop will end by the drafting of a personal action plan including an application strategy on the goals to reach and the behaviors that need to improve.

Description complète


Montréal – COSE Inc.


Séance(s)
Pour tous

Saison de formation : 2020-2021
No de séance : 1199
Date de début : 2021-03-18, 08:30
Date de fin : 2021-03-19, 16:30
Durée : 2 jours
Animateur : Animateur du partenaire
Renseignements complémentaires : Dans l'éventualité où les mesures gouvernementales et de la Santé Publique ne permettent pas une diffusion de cet atelier en salle, cette formation sera offerte en webinaire via ZOOM.

Grille tarifaire

12 places disponibles

  Membre CPA Non-membre
À la carte 810,00 $ 900,00 $
Passeport CPA 1050 CDP S/O
Passeport Multi-CPA 1050 CDP S/O
Passeport Multi-usagers 1050 CDP 1350 CDP
Promo CPA 1050 CDP S/O

Pour tous

Saison de formation : 2020-2021
No de séance : 1198
Date de début : 2021-06-08, 08:30
Date de fin : 2021-06-09, 16:30
Durée : 2 jours
Animateur : Animateur du partenaire
Renseignements complémentaires : Dans l'éventualité où les mesures gouvernementales et de la Santé Publique ne permettent pas une diffusion de cet atelier en salle, cette formation sera offerte en webinaire via ZOOM.

Grille tarifaire

12 places disponibles

  Membre CPA Non-membre
À la carte 810,00 $ 900,00 $
Passeport CPA 1050 CDP S/O
Passeport Multi-CPA 1050 CDP S/O
Passeport Multi-usagers 1050 CDP 1350 CDP
Promo CPA 1050 CDP S/O

Webinaire


Séance(s)
Pour tous

Saison de formation : 2020-2021
No de séance : 2195
Date de début : 2020-11-26, 08:30
Date de fin : 2020-11-27, 16:30
Durée : 14.00 h
Animateur : Animateur du partenaire
Renseignements complémentaires : Cette formation sera offerte en webinaire via ZOOM.

Grille tarifaire

12 places disponibles

  Membre CPA Non-membre
À la carte 810,00 $ 900,00 $
Passeport CPA 1050 CDP S/O
Passeport Multi-CPA 1050 CDP S/O
Passeport Multi-usagers 1050 CDP 1350 CDP
Promo CPA 1050 CDP S/O

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