Professional Liability Insurance Claims
WHAT YOU NEED TO KNOW BEFORE FILLING OUT THE CLAIM FORM
The CPA status comes with rights, but also imposes obligations to ensure that the public is protected. One of these obligations is participating in a professional liability insurance plan.
Mission of the Insurance Fund
The mission of the Fonds d’assurance de la responsabilité professionnelle des CPA du Québec administered by the Order is to provide participating CPAs with insurance coverage for the errors, faults and omissions they commit while practicing their profession and as members in good standing of the Order who are authorized to practice the CPA profession, while contributing to its mission of protecting the public.
To learn more about the general terms and conditions of the insurance coverage for CPA members, you can consult the new 2024-2025 insurance policy, which will come into force on April 1st, 2024. For the current 2023-2024 insurance policy (1st April, 2023 to 31 march, 2024), only the French version is available.
Claims
If you believe that a CPA has made an error or an omission in your file, you may submit a claim to the Insurance Fund by filling out the form below with as much information and detail as possible. You have the burden of proving that your claim is founded and justified.
Steps in the claim process
Once it has received the online form and relevant documents, the Insurance Fund will forward your claim to the CPA concerned and request their version of the facts. The Insurance Fund will then review the file and contact you as soon as possible with its decision. If and only if the insured person is liable, the Insurance Fund will compensate you on their behalf, according to the terms and conditions of the applicable policy.
As the mission of the Insurance Fund is to insure the professional liability of CPAs who practice in Quebec, it cannot provide you with advice regarding your claim. We suggest that you consult a lawyer about any legal issues at your own expense. Please also note that you may not access our file and that the claim form does not give you any rights with respect to the Insurance Fund.
The limitation period is not interrupted when a claim is filed with the Insurance Fund and continues to run until the court hears your claim.
Disciplinary law (applicable to professional ethics and conduct) and civil law (applicable to professional liability) are two very different types of law. Thus, when an offence is committed against the Code of Ethics of CPAs, the Insurance Fund does not automatically pay compensation.
Furthermore, any dispute concerning professional fees must be brought before the Order’s Office of the syndic, as the Insurance Fund is not responsible for these disputes; likewise, complaints about the misappropriation of funds entrusted to CPAs do not fall within the purview of the Order’s Insurance Fund.
Any questions?
For any question regarding the claim form, contact the Fonds d’assurance de la responsabilité professionnelle des CPA to assuranceresponsabilite@cpaquebec.ca.