General terms and conditions

Terms of use
Limitation of liability
Retention period for identified photographs
Electronic messages


The Ordre des comptables professionnels agréés du Québec (hereinafter the Order) owns and operates a website at (hereinafter the site). The following addresses are also considered as the site:,,,, and

Unless specified on the site, it is accessible to all users (hereinafter users). By browsing on this site, you agree to the following terms. In the event that you refuse to comply with these terms, please do not use this site. The Order may change the following information anytime it updates this Web page of the site. Despite the efforts made by the Order’s team to ensure that information on this site is complete, accurate, and continually up to date, some errors can occur. 

The security measures implemented on this site are intended to protect your personal information and avoid virus transmission. However, the Order accepts no responsibility for the interception of data exchanged or for the transmission of viruses or other harmful elements. The Order accepts no responsibility for the contents of any site which is referred or linked from this website.


The Order would like to improve accessibility to its website for people with visual disabilities. Most of the content of the Order’s website, therefore, is accessible to users who navigate with Lynx and JAWS.


The texts, opinions, advice, data and information expressed or published on the site or through hyperlinks incur only the liability of their authors and not the Order. The information provided on the site (its content and hyperlinks) do not constitute professional opinions or advice but are communicated solely for informative and educational purposes. Furthermore, the information, documents and images on the site are offered “as is.” The Order may not be held liable for the veracity of the content published on the site. 

The Order does not guarantee uninterrupted access to the site or the content of the hyperlinks and email links offered on the site. The Order reserves the right to alter the site without prior notice. The objective of the Order is to keep the site up to date, but it does not guarantee that it will continuously perform updates to that end. In the event that users find an error on the site, they should contact the site administrator so that the error can be corrected as soon as possible.


The design and content of this site are protected by copyright and Quebec, Canadian and international intellectual property laws. All of the information and documents that are accessible on this site are the exclusive property of the Ordre des CPA du Québec. The name and the Order’s logo are the property of the Order. 

Users are entitled to reproduce site content for strictly personal reasons but must mention the source and faithfully reproduce the text. However, users who intend to reproduce site content for the purposes of distributing it, in any way whatsoever, must first make a written request to the Order. Once the request is approved, users are required to follow the Order’s instructions on reproducing and distributing site content. 

Users are strictly prohibited from using, selling or modifying the texts, images or information contained, expressed or published on the site for public or commercial purposes.


For archiving purposes, all identified photographs posted on the Order’s website or published in the newsletter will be kept for a minimum of 10 years.


The Order complies with Canada’s anti-spam legislation (CASL), which came into force on July 1, 2014 and stipulates that sending commercial electronic messages (CEMs) without the recipient’s consent (permission) is now prohibited. A CEM is a message that encourages participation in a commercial activity, including offering, announcing or promoting a product, service or person.  

Recipients receive a CEM from the Order, such as the CPA plus newsletter or personalized emails on various topics of interest, because they are on a mailing list for that type of communication or because they have acquired one or more products and services from the Order in the last two years. They can, however, change the emails from the Order to which they subscribe at any time. 

Communications related to the purpose of the Order (i.e. the protection of the public) and those related to activities tied to the legislative and regulatory requirements of the profession do not constitute commercial electronic messages under CASL. Consequently, these communications will continue to be emailed to members and candidates, who cannot unsubscribe from this type of communication. 

Also note that section 6 of CASL does not apply to CEMs sent by or on behalf of a registered charity as defined in subsection 248(1) of the Income Tax Act, such as the Foundation of Quebec Chartered Professional Accountants, if the primary purpose of the messages is to raise funds for the charity. 

For more information about the Order’s electronic messages and Canada’s anti-spam legislation (Bill C-28), please contact us by email at

Problems receiving our emails?

If you experience problems receiving the Order’s electronic messages, please note that they may have ended up in your spam folder or been blocked by your email service.

See how to solve the situation > (in French only)


This agreement is governed and interpreted under Quebec law. Any legal dispute arising from this agreement will be brought before a court in the judicial district of the headquarters of the Order, which is Montreal.