Request for an inquiry

The Quebec CPA Order’s primary purpose is the protection of the public.

To discharge its responsibility, the Order provides its members with training and tools to help them excel in the practice of their profession. Still, unfortunate situations may occur.

You can use the form below to submit a request for an inquiry to the Order in order to report an offence committed by a CPA, or to report a non-member of the Order who is performing reserved acts or claiming to be a CPA.

Before you fill out the form

Be sure to read the 4 sections below, as they will help you identify the subject of your complaint and prepare the necessary documents for your request to be processed. You must provide the most complete and accurate information possible to allow our teams to make an informed decision. The response to your situation will be determined after your request has been reviewed.

For security reasons, information provided on the form will be erased after 30 minutes of inactivity.

Discipline and ethics

Do you believe that you have been wronged by a CPA or suspect that a member has breached his or her ethical duties? The request for an inquiry form allows you to lodge a complaint with the syndic of the Order.

Before you continue, please read the Syndic section on our website to learn about the various options available to you.

Documents to include with your request

For your request to be processed, you must include the following: 

  • A detailed description of the events and the dates on which they occurred
  • All documents relevant to the review of your request

Conciliation of members’ accounts
Do you believe a CPA has charged you fees that exceed the expected or anticipated amount? Do you consider the fees excessive in relation to the services rendered? If you are unable to settle a dispute over professional fees by mutual consent, you may apply for conciliation.

Documents to include with your request

For your request to be processed, you must include the following: 

  • A detailed description of the events and the dates on which they occurred
  • All documents relevant to the review of your request
  • A copy of the invoices in question*

* You must indicate which invoices have been paid (in full or in part), as the law establishes deadlines for invoices that have already been paid.

Illegal practice of the profession and unauthorized use of the designation
Have you discovered that someone who is not a member in good standing of the Order is using the CPA designation or practicing acts reserved to CPAs? If so, you can use this form to report an illegal practice of the profession.

Documents to include with your request

To help us process your request, you may include the following:

  • Financial statements prepared for your company or for you personally
  • A copy of the person’s website or advertising
  • A copy of email exchanges with the person in question (in relation to your file)
  • All documents relevant to the review of your request

Indemnity fund
Do you believe a CPA has used sums of money or securities for purposes other than those for which you entrusted them to him or her in the practice of the profession? If so, you may submit a claim to the Order’s indemnity fund.

Information and documents to include with your request

For your request to be processed, you must provide the following:

  • Indicate the amount claimed
  • Clearly explain the facts supporting the claim
  • Include all supporting documents
  • Print your request for an inquiry, sign it in the presence of a commissioner for oaths, notary or lawyer, and send it to affairesjuridiques@cpaquebec.ca.
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